Customer Service Specialist - Full or Part Time(South Reno)

Reno, United States

We are excited to meet you!

If you would like to learn more before applying, please do not hesitate to reach out to our team here in south Reno.

Contact Us

LumaDent, conveniently located in South Reno is hiring for a Customer Service Specialist. There are two schedules available:

- Monday through Friday 7am-3:30pm (Full time) 

- Monday through Friday 10:00am-3:30pm (Part time, flexible hours) 

$17-$19 per hour to start + $300 Sign-on Bonus after 90 days
Great office working hours, set schedule Monday-Friday, 7:00am-3:30pm (NO WEEKENDS) with your own desk/dual monitors. Holidays off. 

⚫ Learn about the configuration, use case and diagnosis process for our Loupes product.
⚫ Provide solutions via inbound email/phone to medical professionals.
⚫ Exceptional verbal and written communications.
Incredible path to advancement in our growing company, amazing Career Opportunity
⚫ Ability to learn quickly and a passion to obtain thorough understanding for products/processes.

Customer Relationship
Personal Evolution
Administrative Work
Technical Expertise


  • Actively listen and respond to customers
  • Proactively Upsell
  • Empathize and communicate clearly
  • Work with team to achieve goals
  • Respond to customers via E-mail and phone.

Must Have

  • Positive Attitude
  • Critical Thinking Abilities
  • Passion for finding solutions
  • Proven Reliability
  • Valid ID to work in the United States
  • Ability to quickly learn new material and systems

Nice to have

  • Experience in Customer Service
  • College or work equivalent experience. 
  • Sales Experience
  • Strong analytical skills
  • Dental or Hygiene experience

What's great in the job?

  • Great team of awesome people in a friendly and inclusive work environment
  • Extensive opportunity for Career Advancement
  • Expand your knowledge of medical business industries
  • Set schedule M-F, 7:00am-3:30pm, Office environment with great culture. 
  • Utilize your critical thinking abilities and achieve a sense of accomplishment in the work you do. 
  • Real responsibilities and challenges in a fast evolving company
Our Product

Discover our products.