• Contacts 101
    • Odoo Contacts 101 Video (Open in Separate Tab)
    • Locating Contacts
    • Creating Contacts
    • Updating Contacts
    • Creating an Order
    • Locating Open Tickets
    • Taking Payment
    • Canceling Order (Not shipped, Not Confirmed)
    • Changing Confirmed Order (Not shipped)
  • Tickets 101
    • HelpDesk 101 Video (Open in Separate Tab)
    • Helpdesk Overview
    • Ticket Queues
    • Locating Open Tickets
    • Responding to Tickets
  • Ticket 102
    • Return
    • Refund
    • Repairs/Services
    • Service Tracking information
    • Helpdesk Quiz