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(Lesson #1) Welcome To LumaDent

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Welcome to LumaDent Quiz

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1. Who is the owner of LumaDent?
Doctor Don Ton Samuel Desouza Jose Gallardo Melissa Espinoza
2. Who is the Solution Team Manager?
Samuel Desouza Jose Gallardo Samuel Shick Melissa Espinoza
3. Who is the Sales Manager for LumaDent?
Samuel Shick Melissa Espinoza Jose Gallardo Samuel Desouza
4. Those who qualify for the PERFECT attendance bonus also get a 200 dollar visa gift card
True False
5. You are only allowed to talk to your direct manager if you have an issue.
True False but your direct manager should be your first point of contact False, you can speak with the owner directly at any time True but you have to always bring a colleague with you
6. If there is bad weather in your area, what should you do to make it to work on time?
Drive very fast and recklessly Leave your house earlier Call 911 for a police escort Call out for the day
7. What products does LumaDent sell?
Headlight packages and Loupes Face Masks and Prescription Glasses Loupes and Face masks Viral load scanners and headlight packages
8. When was LumaDent founded?
2006 2008 2009 2011
9. What type of customers will you primarily deal with at LumaDent?
Dental and Medical professionals Realtors Medicare eligible individuals Retail workers
10. How many hours can you miss and still qualify for the pass quarterly attendance bonus?
8 16 24 32
11. How many hours can you miss each quarter before you fall into probation and receive a write up?
36 38 30 32
12. True or False; You should be clocked in and at your desk, ready to work by 7:00am
True False
13. Before you move onto Lesson#2, you should fill out your new hire paper work and give it to your manager
True False
14. Who is the Production/General Manager?
Jose Gallardo Don Ton Samuel Shick Samuel Desouza